Reviews

The crew at Kirkham Automotive have always provided exceptional service. They go above and beyond to my Diesel Dually in quickly and make sure my concerns are addressed. The staff are super friendly and knowledgeable. I stopped going to my neighborhood garage and have been using Kirkham AutoPro exclusively for the past 3 years eventhough they are a bit further away. My neighnorhood garage couldnt do a front end alignment on my F-350 but Kirkham could. I wouldn't hesitate to recommend them to friends or family. You won't be disappointed!

Rob, Brent and everyone at Kirkham are amazing. They go above and beyond with service, efficiency and customer service. I highly recommend them!

Car is running great since I got it back!

Courteous , fair and honest.

I have been going to Kirkam for a few years now and will keep going back. I never have any difficulties getting appointments. Communication is easy and timely. The price and friendly service is what keeps me coming back. Brent is always very friendly and doesn't try to over sell. If something needs a bit of maintenance, he gives me a time frame in months or circumstances when I should get something done. I have had dealership equivalent service packages A, B, and C, tires changed and replaced, front and rear breaks changed, and wheel bearing changed, and have never had any problem with the work done. Thanks for great service!

1st class service. Highly recommended!

Fast, friendly service

I recently met Rob and Brent due to the fact that they worked on my dream car…a 1969 Camaro SS 396. To make a long story short, I learned about Kirkham from my son who advised me to take the Camaro there. Not only did they make the car like new but they also kept it inside over the 5 days they had it. Amazing people and amazing service. I will be taking my Audi Q5 there for service starting immediately. Amazing people and honest service. Thank you SO much Rob and Brent. You are the BEST! Greg M.

Excellent service and friendly staff

I’ve dealt with Kirkham for a while now and they are amazing. Always helping out with last minute issues and are consistently quick and easy. Make sure to say hi to Rob, he’s always there to help out!!

I had such a great experience with Kirkham Automotive. From start to finish, the team was professional, honest, and super helpful. They took the time to explain everything and made sure I felt comfortable with the work being done. The service was quick, efficient, and reasonably priced. It’s so nice finding a shop you can trust—I wouldn’t go anywhere else!

Took my vehicle there yesterday (based on recommendations from others) and they were able to diagnose an issue we've been experiencing for a long time (but Hyundai "experts" could never figure out). Very promising. Gave them go ahead to do work, they said they'd have part ready to do the work today (Friday). Hadnt heard anything, so called at 4:09 to get update. No answer, but VM indicated they're open until 530 Monday to Friday. Left message and when didn't hear back by 4:45 called again, still no answer. Assume they're busy with customers, so asked someone to give me a ride over and arrived a few mins before 5. Walked into office and NO ONE is there. No sign of where my vehicle might be. As I'm inside trying to find a human, someone comes along outside and locks the yard gate, locking us all inside the parking lot (and me inside the building, apparently) despite friend driving and honking to try and wave dude down. Are you kidding me?! Eventually the alarm causes someone to come back. He says he doesn't work for any of the companies listed on the building but says the Kirkham guy left "a little after 5" which doesn't seem possible since I got there before 5 and no one's been answering the phones since 4. I did manage to find my vehicle inside during my wandering - it doesn't look like it's been worked on, but is sitting in a bay with the window down, collecting dust for the weekend, I guess. I'm beyond livid.

Went here for a power steering check up because it was leaking fluid and was told it would be just under 3 grand with 9 hours of labour along with many other issues they said would be PRICEY all caps. Immediately was rushed on the phone to fix all these issues and they made it seem like my car was going to collapse. Was also LAUGHED at when I told them I haven’t got my oil changed in 5 months saying it needed to be changed way more often than that. As a young guy I went there hoping I would’ve been able to gain some experience and knowledge of these issues/ cars in general but was brushed off and disrespected . Felt I was getting taken advantage of and went somewhere else, was told it would be 1400 after 6 hours of labour and parts (much better) but they told me to try a bottle of stop leak first to see if that would work and they actually took the time to explain to me what was happening and I learned new things. NEVER got a mention that would’ve been an option from Kirkham and the 20 dollar bottle of stop leak saved the day. Needless to say yall lost a whole family worth of business.

The folks at Kirkham are friendly and helpful. They make it easy to book an appointment convenient to my schedule. The work is performed and completed as requested with a written report and photos texted when complete. I have booked my last 6 appointments with Kirkham due to the convenience and ease of their service. Thank-you!

Once again o was very pleased with the service I got at Kirkham. Robert is always do easy to work with and is very helpful. Super friendly and trustworthy. Would highly recommend.

Kirkham Auto Website Quote: "Finding a trustworthy auto shop can often feel like navigating a maze, but at Kirkham Automotive, transparency and expertise are the cornerstones of our service. " ..................IT'S TRUE I was referred by 2 separate friends when I needed out of province inspection for my 1st visit a Nissan SunRader Campervan. I really felt they did a good job so I booked in my VW Alltrek. 6 dashoard lights, a clunking sound in steering and transmission was sluggish. I asked BRENT to "Think Long Term" because I really enjoy the car and ensure up to date on maintenance. Brent was professional, explained everything and the mecahnic was honest and for what should be repaired. THANKS TO EVERYBODY -  Brent (managing the team) , Angel (mechanic who worked on car - detail guy). Sydney - (Financials), Yuri and Danny (Mechanics)

These guys are great! They suffer my stoopid questions well?

Service here is great!

Great work, and stayed within the initial quote they gave me. Would go back again for sure

SCAM ALERT: $1400 to change spark plugs. 6 hours in LABOUR, Really?!. To top it all off, they pressure you to get it done over the phone, or the car will disintegrate in the parking lot. There’s a better way to do business fellas. There are so many other more ethical mechanics in the city, save yourself the headache to deal with scammers. UPDATE: their response below says that my review is a mistake, again not a very professional response. At least own it.

Service was timely and efficient . Personal was nice and pleasant. I have confidence that my car is road worthy. Thank you!

I brought my car in for an out of province inspection and I am so happy that Kirkham was the first place I called. Everyone was so genuine, friendly and helpful and I was even ferried back and forth to the mall while I waited. I’m very impressed and grateful and I won’t have to wonder where to go should I have car trouble. For someone new to any city that is priceless.

Electrical gremlins are the worst and even more so now that cars are so computerized. The primary change in wiring harness manufacturing that is widely believed to have made them more appealing to rodents is the shift from petroleum-based to soy-based (or other bio-based) wire insulation materials. Manufacturers began using these materials in the last fifteen years or so as a more environmentally friendly, renewable, and biodegradable alternative to traditional plastic/PVC coatings. This is just terrible.

Brent and crew put in extra effort to complete the work in a timely manner. Very helpful and understanding of the situation. I will be using them again.

Great Spot! Service is informative and thorough. Wonderful staff. An owner operated shop at its best.

I love going here! Always so nice and they explain everything super well. The prices are very reasonable and they are honest and trustworthy. When inspections are done, you actually get texted a report with photos and associated cost of any recommended repairs/maintenance! I strongly recommend them for all your car needs :)

We have been with Kirkham automotive for 2.5 years. Servicing our 2016 Subaru and 2005 Toyota Corolla. Always excellent courteous and timely service, never had any reason for complaint. Lately with my bill they included detailed photographs of the components serviced, a nice extra touch. Both Joyce and myself definitely recommend Kirkham automotives.

Repairs to my truck were done professionally and working 100% when I left. It's hard to know how long a troubleshooting job will take so I stuck it out in the waiting room rather than go home and get a call an hour later saying your truck is ready.

Professional, pleasant, have been here for repeat visits and have had no concerns so far!

Service was done same day. Fast. Excellent work! Price was right where I figured it would be given possible variables in what could be wrong. Will be planning to go back if other work needed which I do not have the time to do or do not have the resources to do myself. Well worth it to get the work done at KIrhmam.

Always a pleasure going here, they are really friendly and provide a ton of detail with pictures showing you what condition your car is in and a timeline on when worn out parts will need to be replaced.

Great service Thank you

A friend recommended Kirkham Automotive to me when I was having a problem with a horrible sound coming from the front of my car and dealing with a tire going flat at the same time. I called, explained my problem and they had the car in within a couple of hours and back to me a couple hours later ! So impressed with Cindy, the lady on the phone and Brent who looked after the car getting fixed. Both were friendly, knowledgeable and made feel like I would be taken care of. Brent told me the noise could either be an expensive problem or a very inexpensive one. I naturally asked him to make it the latter lol, and luckily it was! They are now ordering parts to fix the front bumper, again very reasonably. I would highly recommend Kirkham for your auto needs.

Great, honest and convenient service from Brent and Cindy, as always!

The team here did great work on my Tesla. They got me back on the road in time for a long trip. Excellent communicators, would recommend!